This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. So did not gav any issue. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. You don't even serve water on the airplane which is ridiculous! ", "Brussels Air ensured my safety.
", "Flight was delayed by 1.5 hour because of harsh weather conditions. An event I paid for. We were delayed by half hour on board they kept us informed and the service was excellent", "Boarding was in crammed area in between easyjet flights. ", "New plane with charger available at every seat even in the economy class. Would prefer zone boarding. I didn't realize you had to purchase it.
Major airlines don't do that, so check the fine print before purchasing. They made sure that the plane was airworthy.
", "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
", "MANAGER WAS FABULOUS STAFF WAS FABULOUS", "Boarding without frills. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft. I gave a member of the crew my credit credit card she said out loud "your card is declined" several people heard and then proceeded to hand me my card and walked away. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. ", "Except for my negative comment, a good flight. ", "It was a lovely easy flight, always lovely flying star alliance. ", "2 hr.
Kept throwing himself in seat aggressively which cause water/food on trail to fall over.
The plane was uncomfortable and smelled atrocious.
", "The staff are the best European crews I have encountered. Sixteen hours after boarding the flight, I am still in Brussels.
Also, the entertainment choices of movies in English were poor. ", "As if our flight from Washington to Brussels was not delayed enough, the flight segment to Accra from Brussels was delayed for almost 2 hours", "Almost everything about the trip was impacted one way or the other. Could have gone to Amsterdam and come back in that time", "Amesterdam airport employee was really rude", "Boarding was a breeze and the staff were lovely.
Ina Watkins ina.watkins333@gmail.com 646-594-3593", "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. I was not feeling well and wanted a cup of tea. No apology", "Crew was friendly, cabin was as expected. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). But can say for certainty that I will avoid to book with BA in the near future.
Punctual, safe flight. We were packed in like sardines.
I WILL ALSO NEVER LET FRIENDS AND FAMILY FLY WITH THEM.
Cost me delay of 1 hour. ", "No food or even water was available without paying", "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room", "First a large number of the flight was flagged for special screening which meant that they had to do additional procedures and were very understaffed as many of us talking near 100 people had to stay behind and wait for over an hour as three employees screened us in detail. American Airlines, British Airways, Cathay Pacific, and Japan Airlines operate direct flights from London Heathrow Airport to Prague.
", "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size.
", "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment. Yes, you'll most likely have to show a valid passport before boarding the plane in London Heathrow Airport and on arrival in Prague. There are usually 11 direct flights each day leaving London Heathrow Airport in the direction of Prague, for a total of 78 flights weekly. We try to complete the assignment another day. We spent twice as much time waiting than flying. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front.
In the last 3 days, British Airways offered the best one-way deal for that route, at $53.
I have even put it in the smaller compartments on smaller Bombardier jets.
I cannot find anything.
Adequate comfortable seating. Otherwise I get dehydrated. ", "Many passengers with their shoes AND socks removed. ", "Actual flight was good & glad to get snacks & drinks at no extra cost", "frazzled getting through all the controls & gate distance in such a short connection time", "The entire check in process was smoothe and welcoming", "Slow cue at check-in. If you are going to have entertainment you should have some form of it on all of your airplanes. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Prague.
And I hope no one takes anything out of my suitcase!
I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. ", "I did not like they were so strict with the carry on luggage and stopped us at the TSA", "Delay. Now I dont know where it is", "Both the flight crew and the flight attendants were great.
Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights.
Online check was very simple and easy to navigate. The earliest flight leaves London Heathrow Airport at at 6:30 am and lands in Prague at at 9:30 am. In fact their app thought the flight had taken off and landed on time?!
Now we have to fight to get reimbursed.
I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.
Very good food choices. People taking this flight and expecting to do work or watch the in-flight entertainment shouldn't. Pleasant crew. Direct flights cover the 649 miles separating London Heathrow Airport to Prague in about 1h 55m. ", "Nothing it was all great!
When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that.
Food - disgraceful tapas dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg.
", "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). By that time, it was past 11;30pm and everyone was dead tired, when the flight had been supposed to land at 7:25pm. ", "The crew are doing amazing job and making sure we all stay safe. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines.
", "Relatively new aircraft with not-bad room between the rows. ", "Boarding process was not very clear.
They took us to a far remote position.
Absolutely disgusting. We have a candy jar, in our office and with the extra supply in the supply closet, we would have been able to give everyone at least two. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you.
The BA agents tried to help me but were not able to use my Kayak ticket to re-book me or at least recover some of my investment. Not even coffee was offerrrd. I usually book directly with the airlines because I want to avoid situations like this, so it is too bad that the one time I come to Kayak I end up having to buy a new ticket that was twice as expensive as the original one.
", "They ran out of chicken meal therefore offered second choice of meal which was risoto and pasta as a salad.
We were delayed getting off the ground, having to sit on the plane for a while before take off. Unsure exactly what would make it better", "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker", "Even though we flew through turbulances the crew was able to manage their tasks.
When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . ", "great selection of in flight entertainment. Served food and drinks constantly (3 meals plus, if I remember correctly) but the food was pretty bad. Sorta slept the whole flight. On-time departure.
I would recommend travel with Swiss to all travelers.
", "way too much of bad to be listed. ", "Our tickets were very expensive compared to other airlines and had to buy food and drinks. That means we look across the web to find the best prices we can find for our users. ", "Flight keft 35 min kate and boarfing was very slow and disorganized", "The Florence Airport has difficulty with baggage.
Naturally friendly, professional and fit looking. ", "Seat space a bit tight . We (including elderly and moms with infants) alongwith our carry-ons were harshly ordered to squeeze together on a bus until there was literally no room to move. Please keep consistency.
", "Noisy, no complimentary snacks nor drinks, no legroom", "Terrible.
", "No luggage and you had 4 hours! ", "No free food even though international flight. But just serve some water to hungry and tired passengers. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days).
Also, was never served water during the overnight flight. Not enough space. ", "the cabin crew was wonderful. Long delays caused me to miss connecting flight and a wedding. ", "Too noisy tp sleep and It was a long flight, but not your fault. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Prague from London Heathrow Airport up to 3 days before/after your preferred dates.
I was asked to check in my hand luggage. They cam from a company called Stogel. ", "The crew members were kind and friendly and went the extra mile to be helpful.
", "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers.
Passenger in front of me was has no regard for people behind him. The flight attendants were very friendly", "Amsterdam customs is the most disorganized I have ever seen. ", "safety was most important and the crew got us to our destination with no problems. Mostly the staff was polite and there was one attendant in coach who was very pleasant.
", "What could have been better is us; the travelers/passengers.
", "Crew memebers were so kind at all times. ", "The crew were 20 minutes late getting to the plane. I have used this carry-on more than 50x without an issue. They did not call numbers or rows so people just squeezedand pushed drinks If I sit on a window seat I sometimes do not notice the serving of liquids. ", "Great seat, wide enough for an adult and a 2 year old to sit in.
No food, tea in a flimsy paper cup. No food service or entertainment for this flight, but was as expected.
Lack of information. Thank you", "Good clean service that Swiss is known for.
I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). ", "Boarding was a bit disorganized. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). Because the flight took off with two hours delay, we lost the connection in Warsaw. ", "Cabin Crews was extremely good and hospital. The screen wasn't clear. We were there four two hours and nobody bother to tell us we needed to check-in again. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag. ", "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations.
Plus beautiful stewardess.
Was so small that I naturally believed that we could take more than one.
On your return trip to London Heathrow Airport, you should consider flying back on a Friday, and avoid Thursdays for better deals.
Comfort - Cramped Club Europe seat with minimal legroom - same as in economy. ", "I was pleasantly surprised they had a snack service on such a short flight. You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! I was politely told that the singe 3.5inch twin wafers were all that we were allowed per person.
Especially the bulkhead in premium economy.
Am accustomed to flight attendants coming through the cabin a couple of times with water. ", "I like that I flew on a relatively modern plane.
I'm not heavy but am tall, so the row spacing isn't the best. ", "The plane seats are closely spaced. ", "The single Halloween size kit-kat bar that we were given as a snack.
We landed over 18h ago and there is still no information about them", "Very good pilots, good flight without any noise or air pockets. Stewardess on this flight that served my section was rather grumpy and unhelpful. The flight made up lots of time and the in flight snacks were very welcome.
I found myself reasoning that for the price of the flight I was paying for transport to England not for comfort. Due to the above problems.
Entertainment - none, this being BA short haul (others can manage it but not BA)", "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50", "Have to pay for everything even soda and snacks", "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. ", "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight", "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich! KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best.
The disclosure was not at all prominent. Best time to beat the crowds with an average, Flight from London Heathrow to Vclav Havel Prague.
", "That there were no group calls for boarding", "I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment", "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure. KLM #605 from Amsterdam to SFO---please pass the praise to all of them. Granted, there was some snow and some technical issue since the fire alarm system was flashing the whole time, but still, there were only two announcements made during that time, and the second one to let us know that we'd have to arrange for delivery of our luggage on the website. You guys should be more careless for your customers. At that time from London to Copenhagen crews only sale the food and drinks. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher Never flying german again.
Relatively punctual.
When we asked for accommodation at the transfer desk, the lady over there was very mean, and lied to us saying no accommodation can be made because there are no available hotels due to a major festival in the city. Service was fine.
This while the rest of the plane was already boarded. The plane was at the gate in LAX for hours, but the boarding was delayed by almost two hours.
I think if I'd pleaded a bit more", "The buttered pretzel was nice, and different. ", "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. ", "Rows are very close together. ", "The flight was delayed significantly and led to a travel nightmare and us missing an important meeting. They were jerking us around with the departure time.
I would appreciated it very much if they talk to me when they serve water and juice. The range was zero to 3 hours late.
", "One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. ", "At JFK there was a long wait for the luggage, which ended up not being delivered to the carousel, after we had waited for almost 2 hours.
So, my recommendation is if you are flying transatlantic, to stock up at Heathrow for extra food. ", "Late boarding, had to check the bag, had to wait forever when landed in the plane", "Delayed. People should NOT be allowed to take soo much luggage into the cabin. KAYAK users also found London Heathrow Airport to Prague round-trip flights on British Airways from $83 and on LOT from $152. This is my third round trip with BA and while the trip home last year I experienced poor customer service from the flight attendant assigned to our side of the plane, both my inbound and home bound flight crews, this time were exemplary. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me.
This is my second experience in a week with Swiss flights being 2-4 hours behind.
", "Now have to pay for water and soda!
Although there was several meals - the food was horrible.
Not "user-friendly".
Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Baggage priority ignored for Star Gold. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA.
", "Boarding was confusing. Excellent boarding.
Swiss Air seems to have different restrictions than other airlines which I have encountered before.
There was no phone number provided on my reservation and after an hour of trying to help me, they said I have to buy a brand new ticket. ", "The entertainment was quite dated and didn't have new movies etc", "Professional, friendly service. Nice that wine was served without charge.
Good flight for a budget airline.
However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions. The idea that food that you need to buy is so expensive is absurd. The cost for my return and my seat reservation both were lost and my new ticket was $1,600 (and I had to spend the night in a hotel at Heathrow as at that point all US flights left for the day). Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,", "I called United to make sure there was a childrens meal for my 3 year old.
1 hour delay, which was not the airline's fault (construction on runways)", "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead.
Madrids airport is notorious for have slow baggage handling, so they are making me wait. ", "BA lounge sucks big deal!
Why didnt they send another aircraft?
Nothing is too much trouble", "Decent seat size. Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable.
I'll stick with British Airways and American. When flying out of London Heathrow Airport you will be using LHR. Everything is Okay I wasn't missed my connection flight that time, but perspective to wait for next fight at 1:00 am isn't very appealing. ", "1h45 departure delayed with no compensation. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status. How someone who never took an airplane can know that you have to get a visa when going to canada. First a gate change from A to C gates, requiring a train to transit.
", "Flight delayed, no USB port and no entertainment", "KLM was not prepared to get wheel chair passenger off plane. That time was dinner time so every people was so hungry too. Crew seemed pretty annoyed to have people aboard.
Very disappointed about the LOT experience, we have major concerns for the returning flights.
The cattle call boarding is not desirable.
You could then fly to Prague with an airline and back to London Heathrow Airport with another airline.
", "KLM lost my luggage during the layover. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight .
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