Can I share file(s) / folder(s) directly from my IDrive account? CPU throttle lets you set the CPU usage for backups.
Sign in to your IDrive application and select the 'Sync' tab. You can click 'Scheduler' > 'Pause the scheduled job'/'Stop the scheduled job' option from the IDrive tray menu to pause or stop a scheduled backup. To restore files to their original location, go to the 'Restore' tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'.
Backups will stop for the existing computer. The application will then be removed, but the data present in your IDrive folder will remain on the computer. Edit the time, day and other options and click on 'Save Changes' button. There are multiple ways by which you can exclude files/folders from being backed up.
Ensure there are no on-going operations before installing the latest version of the application.
I am receiving a backup notification stating as 'Success' even though the log details contains 'permission denied' error on files and folders. Will a missed scheduled backup take place when the computer is restarted after the scheduled time? Sign in to IDrive with your user credentials. Click on the 'Cleanup Now' button. Right-click anywhere on the list box, and select 'Insert partial file name' or 'Insert partial folder name'. What happens if my backup set contains files/folders that have insufficient access rights?
Why?
Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups.
Sign in to the IDrive application with your 'Username' and 'Password'. Select the files you want to restore and click 'Restore Now'.
In 'Control Panel', depending on the version of Windows you are using, select either 'Add/Remove Programs' or 'Programs and Features', From the list of programs, right-click on 'IDrive' and select 'Uninstall/Change'. How do I select the folders that I do not want to sync to my computer? even if it is after the scheduled time. They are useful in case your files are corrupted by malware and you want to restore a previous version of the files. Select the desired computer from the 'Select one of the computers from the list to replace' screen and click 'Continue'. No, you cannot sync files or folders from mapped/USB/ external drives. How can I exclude certain files/folders from being backed up? To restore data backed up from multiple computers: The usual file restore lets you download files to a location, selected by you; whereas restoring files to the original location downloads the selected files, keeping their folder structure intact.
By default, the bandwidth throttle value is set at 100%. The Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive Basic Client for backups. Note: Restoring to original location overwrites the existing files with the latest file version available in your cloud backup.
If the external hard disk goes off to sleep, it may interrupt or stop your backup process.
To schedule a backup, sign in to your IDrive account and click the 'Scheduler' tab. It is useful to free up space in your account as it deletes data from your account that no longer exists on your computer.
Yes. This means each file is restored to a similar location on your computer, as it appears in your cloud backup.
The file(s)/folder(s) backed up from the computer will be displayed. Click 'Advanced Settings' to define the following parameters: Click 'Copy link' to copy the link to clipboard. You will be redirected to your web account, and the 'Share' popup appears. Does it impact the available quota (storage space in my account)?
Choose and select the desired files/folders that you want to backup. To restore your entire backed up computer to the local computer. After I back them up, can I run subsequent backups without inserting the CD and DVD while my backup set still refers it? When you sign in to your IDrive account, you can either choose to add the computer as a new device or transfer the backup set, scheduled jobs, and IDrive application settings etc from an already backed up computer to the new computer. Note: Data backed up from mapped drives and external drives cannot be restored using the 'Restore to original location' option. For more details on how to rebuild the machine from the downloaded data click here. If you wish to avoid syncing particular folders.
Exclude files/folder from your backup operations in the following ways: To delete a file from the exclude list, right-click a file and click 'Delete'. To restore files to their original location, go to the Restore tab, select the 'Restore to original location' checkbox and on the pop-up that appears, click 'Restore'.
If you have selected Email address or Phone number as the preferred method of receiving one-time verification code, enter the same and click 'Verify'.
Sign in to the IDrive application with your Username and Password. You can schedule local backup to a drive and online backup to the cloud as two different jobs.
How do I access my synced files and folders? Users will need to delete empty folders manually in order to remove them from the account. Yes, to restore a folder with earlier versions of files, you can right click on the required folder and choose 'Restore Versions' menu, under which you have the following menu options: Select the desired file(s)/folder(s) to delete and click .
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Can I retrieve previous versions of my synced file? PC in use: This option lets you set the bandwidth to be used by IDrive Basic Client for backups, when it is in use.
Select the location of your local, Wi-Fi, or Express device. Yes.
To ensure smooth backup, turn off the power saving option for USB hubs. How do I view my Backup/Restore activities via the application? Will IDrive backup my data even if the computer is logged off? From the 'Restore' tab, select the computer(s) name that you wish to restore. There is no need to restart your computer after IDrive has been installed.
I need a walkthrough of the IDrive desktop application interface.
Why? This means even if you accidentally delete files from your computer, they are not removed from IDrive servers; unless you delete them manually, or through the automated Archive Cleanup process. They are useful in case your files are corrupted by malware and you want to restore a previous version of the files. Notify on failure - Select this option to get the notifications only when there are failures.
Use the slider to set the CPU throttle value to be used, and click 'Save Changes''. Yes, IDrive works with virtual machines. in use. Select days and time for backup. You can also search your desired file(s)/folder(s) and restore them back to your local system.
I have backed up certain folders (containing multimedia, etc.) How do I restore it?
The purpose of this percentage based control is to avoid the large deletion of files in your account due to some unforeseen event on your computer. You can also delete and share the files/folder that appear in the Search results.
Select the file(s)/folder(s) which you wish to restore. This means each file is restored to a similar location on your computer, as it appears in your cloud backup or local backup. In case of legacy IDrive accounts, the files/folders are removed from the Trash after a 10 day period. A window appears with the list of all the folders in your Sync storage. The contents to be backed up must be a part of the Backup set and available at the time of backup.
In order to avoid data loss, a copy of the file / folder is created. IDrive performs an immediate backup for the selected files and folders.
You can quickly set up backup for your entire computer including operating system, applications, and settings or just select individual files/folders for backup. I deleted files from my IDrive account. IDrive Basic Client is a simplified version of the full client. Select 'Ignore file / folder level access rights / permission errors' option.
IDrive has been tested to upload and restore files up to 10 GB in size via the desktop application. IDrive does incremental backup (only the modified portion of your files/folder are sent to the IDrive servers). Note: Share feature is limited to IDrive accounts with default encryption key. Select the required files/folders and click 'Restore Now'.
Select the date and time and click 'Submit'. The files/folders that are deleted from your IDrive account are moved to Trash.
Click 'Sync' > 'My Sync folder' from the available options. File / folder is locked by others or is in use. Click 'Change' to move the contents of the Sync folder to a new location.
However, you can include these files in the backup set of the desktop application and then back them up to your account. By default, it is set to 100%. You can regulate the percentage according to your preference. From the 'Restore' tab, select the file(s)/folder(s) and click.
After upgrading my OS to Windows 10, I am getting an error message that says IDrive backup engine has stopped. This makes IDrive the most advanced backup and sync application.
To enable Auto-Pause and change the bandwidth settings, Yes. You can set Auto-Pause, which makes intelligent guesses on bandwidth throttle during backup operation to enable optimum desktop experience with the following options: CPU throttle allows you to set the CPU usage for backups. For this, install the application on virtual machines and perform the backup as usual.
I get an error that indicates that the file may be
There are multiple ways by which you can exclude files/folders from being backed up. Right-click the file you wish to share and choose 'IDrive' > 'Share This file/folder'. Right-click anywhere in the list and select 'Insert partial file name'. You can change the frequency and options pertaining to a specific backup set for an account.
A list of file(s)/folder(s) backed up from the computer is displayed. By transferring the backup set, you can avoid time consuming initial backup in case you are: Note: Online / local backup set and scheduled jobs for online and local data will be transferred. No, your files will remain in your IDrive account forever, once they are backed up. On installation IDrive creates an IDrive Tray icon on your system tray. A share link will be created and you can access it from the 'Shared' tab. To restore data backed up to multiple computers: Yes, you can search and restore specific files from your IDrive account.
These files/folders will be automatically deleted after a 30 day period.
You can set Auto Pause option, which makes intelligent guesses on bandwidth throttle during backup operation to enable optimum desktop experience
In the window that is displayed, you can view the list of scheduled backup jobs of all IDrive accounts on the local computer. Is it possible to backup individual files and folders?
IDrive is an automated online backup application.
The Archive Cleanup feature permanently deletes data from your account, by matching them one to one to the data in your current backup set.
In the 'Backup Source' field, click 'Modify Backupset'. Right-click anywhere on the list box, and select 'Insert partial file name' or 'Insert partial folder name'.
Download and install the IDrive application.
Sign in to your IDrive account with your username and password.
How do I restore data backed up from multiple computers?
Click Verify Connection. From the 'Restore' tab, select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. From the list of programs, right-click on 'IDrive Basic Client' and select 'Uninstall/Change'.
Yes. Backups allow you to recover your entire computer when a complete hard disk crashes or critical files or folders are deleted accidentally. In my backed up files, I see a numbers of files called 'desktop.ini'. Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups. If I overwrite the IDrive application with the latest version, will the application retain the on-going backups and restores? The authentication details for the mapped drive will be validated to allow access to the IDrive application.
Mac in use:This option lets you set the bandwidth to be used by IDrive for backups, when it is in use.
Download the desired file by clicking.
only if you have selected the 'Start the missed scheduled backup when
I received an email warning about exceeding the quota limit. Does IDrive perform scheduled backups in 'Standby' mode? You will be directed to. Select 'Files / folders with partial names'. How do I restore my backed up data in case my system crashes (or to a new computer)?
Sign in to the IDrive Basic Client with your Username/Email and Password. How do I pause Sync when it is in progress and resume it? From the 'Restore' tab, select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. Can I change its default location? If a computer is turned off when a file is updated from another device, IDrive will update that file, once the computer is on and connected to the Internet.
IDrive will perform scheduled backup of your data even if your computer is logged off.
How do I set up two-factor authentication for my IDrive account? To resolve the issue,
This is because the remote access connections are disconnected without any prompting to disconnect manually before the computer goes into the 'Standby' mode.
By default, the bandwidth throttle value is set at 100%.
If you had set a private encryption key while signing in to the application for the first time, then provide the same. Alternatively, you can create an hourly schedule and set a cut-off time. Select the file(s)/folder(s) to restore and choose the desired 'Restore location'. Periodic cleanup helps in sustained control of the amount of data stored in your account over a period of time. Selective Sync down is a feature that allows you to select only the folders you want to sync to your computer. Yes. All files, once backed up, remains unaffected in your IDrive account even if you remove their reference from your backup set. Select the number of days in the 'Alert me if the scheduled backup fails for 2 days' option to receive a desktop alert, in case your backup has not taken place.
IDrive Basic Client lets you backup your full computer including the operating system, system files, programs, and boot files. Alternatively, you can also right-click on the system tray and select 'Sync' > 'My Sync folder'. This feature is even applicable for mapped drives.
* Note: For some accounts, certain functions like folder-level versioning, version restore from Trash, adopting backup archive and settings from a device, and Snapshots are not available.
By default all the folders will be selected for sync.
Right-click the IDrive Basic Client folder and select 'Delete'. Yes.
File path is more than 255 character length. On the IDrive application sign in screen, enter your username and password and click 'Sign in'. Go to the 'Restore' tab and click 'Snapshots'. Yes. You can find your IDrive Sync folder's location under 'My Sync folder'. Click the 'View Logs' button to see the recent session-wise log files. I have backed up data on multiple computers.
Select 'Notify always' or 'Notify on failure' to receive email alerts on the registered email address.
The
The scheduled backup will commence as soon as you restart the computer
The two-factor authentication provides additional security to your account and helps in preventing unauthorized access. Currently you can restore 30 previous file versions, and for accounts created prior to 11-07-2018 you can restore up to 10 versions, to any location on your local computer.
Periodic Cleanup lets you set the frequency as well as the percentage of files to be considered. You can set up automated cleanup periodically by enabling Periodic Cleanup.
Note: Data backed up from mapped drives and external drives cannot be restored using the 'Restore to original location' option.
Currently, IDrive cannot sync Outlook (.pst /.ost) or QuickBooks (.qbw) files as these files are continuously being accessed, when Outlook or QuickBooks applications are open. A list of file(s)/folder(s) backed up from the computer is displayed.
Is there a way to receive an alert in case my backup fails?
Notify always - Select this option to get notifications always.
File / folder rename operation fails due to inadequate permissions. This allows other applications to run without hindrance. In order to make room for new files, you may even remove the old data that you no longer need.
To sign in to your IDrive account after two-factor authentication is enabled. You can set your backup start time. Sign in to your IDrive account with your Username and Password. Yes, you can share file(s)/folder(s) stored on your IDrive account with friends and associates. What happens when I run out of space in my Sync folder? Alternatively, you can also click on 'View and manage all scheduled jobs' from the 'Scheduler' tab to edit, delete or stop a scheduled job. How much data can I sync to my Sync folder? How do I resolve this? How to enable Continuous Data Protection and set the frequency of backups? If you have selected Time-based OTP Authentication as the preferred method of receiving one-time verification code, enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and click 'Submit Code'.
The files/folders marked in red under 'Select files/folders for Backup' dialog box are excluded from backup. Click on the required entry to highlight it and select the 'Delete' button. Under Bandwidth Throttle section, enable Auto-Pause to set the Mac in use and Mac not in use options. From the 'Restore' tab, select 'Restore files from my IDrive account' / 'Restore files from Local, Wi-Fi or Express device'. The percentage mentioned here refers to files considered for deletion in your account as a percentage of the total number of files.
From the Settings tab select 'files/folders with partial names' option. How do I restore the latest version of a file?
To view the versions of a file stored in your IDrive account, go to 'Restore' tab, right-click the required file and select the 'Get Previous Versions' option from the list.
You can sync files using the Sync folder on linked desktops, or directly via IDrive.com and download them on the mobile apps. From the 'Restore' tab, select your device.
To change the day, time, and frequency for the scheduled backup job, click the 'Scheduler'.
Click the 'View Trash' button.
Can I sync the files in a mapped/USB/external drive?
The absence of the CD/DVD, referenced in your backup set, will not hinder your regular backup activity.
Enter the partial file / folder name you want to exclude from backup and click 'Save Settings'.
From the 'Restore' tab and select the 'Restore files from Local, Wi-Fi or Express device' radio button.
Right-click anywhere on the list box, and select 'Insert Files /Folders'. How do I sync files using my IDrive account? For example: if you choose to restore the file '/John-PC/D/Examples/ABC.txt' to its original location, the 'ABC.txt' file will be downloaded to a folder called 'Examples' in the 'D' drive of your computer.
How can I exclude certain files/folders from being backed up? The additional storage for the previous versions has no impact on your account's quota, as your storage is calculated only for the most current version.
How do I uninstall the IDrive app from my computer? While renaming a folder, there may be some situations where IDrive might be unable to rename all the items (files / folders) in the folder.
Hence in such a case, by default, your backup will be considered as 'Failure'. For syncing files, IDrive creates a unique folder on every linked computer and provides separate cloud storage.
Browse and select a file, and click 'Save Changes'. Enter the partial file / folder name you want to exclude from backup and click 'Save Changes'. The sharing option is available only for IDrive accounts with default encryption. From the 'Select files/folders for restore' drop-down menu, select the IDrive One device. Yes, you can backup Mapped / USB / External Drives. How do I view the versions of a file stored in my account?
Choose your desired destination on the local computer and click 'Restore Now'.
Alternatively, you can click 'Start Immediate Backup' in the 'Backup' window after creating a scheduled backup job. Right-click a file and choose 'IDrive' > 'Versions'. How do I restore the data backed up on a local, Wi-Fi, or Express device?
The frequency can be set to anything between 10 and 30 days; percentage to anything between 5% and 25%. Provide the authentication details of the mapped drive. to enable optimum desktop experience with the following options: To enable Auto-Pause and change the bandwidth settings, Use the sliders to set the bandwidth to be used and click. This optimization is applied to backups and restores, Sync-up and Sync-down (if you are using the Sync part of the IDrive service). Select percentage in the 'Notify as 'Failure' if the total files failed for backup is more than 5% of the total files backed up' option, to receive a desktop alert on backup failures.
Hence, critical folders like Desktop, Documents, Pictures, Videos and Music are pre-selected for backup. How do I know where my Sync folder is located? Select the 'Remove the logs and configuration settings' checkbox, if you wish to delete the log files and configuration settings from your computer. Duplicate files / folders are created when: By default, IDrive retains old files / folders in such cases, to prevent data loss.
How do I add items to the IDrive Backup set from Windows Explorer?
However, it is not possible to schedule local and online backup in a single job. What are the blue and green icons over my files in my Sync folder? Will my files still sync if my computer is turned off?
Can I use drag-and-drop to restore files from the IDrive application? Clicking on the 'View Logs' button on the top-right corner of the IDrive main window, allows you to view all the backup/restore activities in your account.
When I am signing in to my IDrive account it is asking me to replace existing or add a new device for backup. I am unable to open my Outlook email client during the backup of my Outlook pst files.
Choose 'Start the missed schedule backup, when the computer is turned on', to resume any scheduled backup once the computer is online. Navigate to 'Exclude files / folders from backup'. Select 'files/folders with partial names' under 'Settings' > 'Exclusions'. No. the settings of the Windows folders that contain the file. The 'desktop.ini' file is a hidden file used to customize
The IDrive desktop application interface can be split into three sections - application header, navigation pane, and main window. in IDrive Tray? Subsequently, to revert to file restore to a location selected by you, clear the checkbox, set your preferred 'Restore location', and click 'Restore Now'. Drag the file or folder you wish to restore and drop it to the desired location on your computer. By default, it is set to 25%. Select 'Files / folders with full path names'. Select the computer(s) name that you wish to restore. Sign in with your Username and Password. The files/folders available in Trash are listed with the latest version.
If these settings are not altered, the application commences the backup of the default Backup set once the scheduled backup time is reached.
Click 'Continue' in the confirmation screen. I have included files from a CD and DVD in my backup set.
Web-based uploads to the cloud and sync storage are supported up to 2 GB. Yes, you can share file(s) / folder(s) stored on your IDrive account with friends and associates.
Select 'files/folders with full path names' under 'Settings' > 'Exclusions'.
Periodic Cleanup is not supported for mapped and USB drives. In 'Control Panel', depending on the version of Windows you are using, select either 'Add/Remove Programs' or 'Programs and Features'. However, IDrive considers the backup operation as success and lists 'Permission denied' information in the logs, for the denied files/folders. This limit varies based on OS, application used on Windows etc.
For Windows 2003 server, Windows Vista, Windows 7 and Windows 8 machines, the above issue should not arise. Click the Power Management tab, and clear the 'Allow the computer to turn off this device to save power' checkbox. If you wish to avoid backing up these files.
How do I uninstall the IDrive Basic Client from my computer?
In case you have not selected the option, then the scheduled
Type the filename or a related string in the Search field and press 'Enter'.
By default, it is set to 100%.
Go to the 'Sync' tab and click 'Enable Sync'.
Expand the 'USB Settings' option and choose 'Disable' for 'USB selective suspend setting'. Select the file(s)/folder(s) that you want to restore. Do I actually need these? After you have backed up files that you will not update, you can remove them from your Backup set.
You can modify the CPU utilization rate to suit the workload of your computer.
This will initiate sync and open the Sync folder on your computer. Mac not in use:This option lets you set the bandwidth to be used by IDrive for backups when it is not in use. The additional storage for the previous versions has no impact on your account's quota, as your storage is calculated only for the most current version.
Click 'Delete', to remove data from your account. To look up the recently modified files in your Sync folder.
Your quota depends on the most recent file/folder copy backed up to your online account.
For this, right-click the IDrive tray icon and select 'Scheduler' > 'Manage all Scheduled jobs'. Select the date and time and click 'Submit'. Yes. Archive Cleanup is not supported for entire machine backup data sets. which are not going to change.
Sign in to the IDrive desktop app and go to the 'Sync' tab. Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups.
The supported platforms include: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2019 Server, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server, Windows 2003 Server (Service Pack 2). However, for other Windows OS, the IDrive agent might lock your Outlook
Select your desired day(s) of backup in a week or schedule it on a daily basis. How do I take an immediate backup of my data? Whereas, the green icons indicates files that have already been synced. Does IDrive support folder-wise restore of files with earlier versions?
Go to the 'Restore' tab and click 'Snapshots'. A list of all the data backed up on or before the selected date appears. 